FAQS

FAQS

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

We charge flat Rs 60 Shipping Charge on all orders below Rs 499. And We offer free shipping on all orders above Rs 499. We also charge flat 50 Rs on Cash on Delivery Orders.


How long will delivery take?

Depending Upon the Pin Code, It will normally take  5-6 Working Days for delivery.
On Festival times the duration may vary.


Do I receive an invoice for my order?

Yes, You will receive an Invoice in your order Email as well as a printed invoice in your order.

 

PAYMENT INFORMATION

When the order payment is taken of my bank account?

In case of Online payment, the order amount will be deducted instantly from your account.


What is wishlist?

You can add the products you would wish to buy later, in the wishlist.


What should I do if I receive a damaged or wrong product?

In case of damaged goods, you can contact support, and they will help you return the product without any hassle.


Can I change or cancel my order?

You can cancel but cannot modify the order, to cancel order go to https://thebabyguru.in/my-account and in orders tab click on cancel to cancel any order.